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Real reviews from WatchBay customers, shown as posted on Google.

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Ajay K profile picture
Ajay K
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Posted on Google Google
Rory N profile picture
Rory N
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Excellent experience with the team at WatchBay. Sash was so lovely to deal with. Gave me comfort knowing that I'm dealing with genuine people who share a passion for watches, and not just some online retail giant. I got a great piece, and at a great price, too. Solid communication throughhout. Definitely recommend, and will be dealing with these guys again 👌
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Raul . profile picture
Raul .
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
It is an absolute pleasure to write a review for this amazing enterprise, and I must say, I very rarely do this. I live in Northern Europe running a small hospitality business that depends mostly on customer service and good old word of mouth, and I recognize good service when I witness it. In the case of The Watchbay, it was simply superb. Never have I experienced such outstanding follow up and genuine care from click to delivery from any online purchase. Ever! I had a couple of hiccups with customs in the country I reside in so getting my hands in my much anticipated watch took longer than expected as it sat in the post office for several days. During all the entire process I received messages and constant updates on shipping, delivery and almost immediate responses considering the time difference… I am definitely ordering from them again, regardless of the hustle of customs here. I wanted to post my review a couple of weeks earlier but work, a much needed small break/trip and last minute preparations took priority. Now I’m back to work but here’s a picture of my happy purchase, rocking in Venice, Italy my Neo Orient 70’s “panda” chronometer. Fell in love with it about a year ago when I saw it on one of our guests. PS. Support businesses that still have that human element. Have a great one!
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